Client | Rock Creek

Client | Rock Creek

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All consumers like to know that their purchases are appreciated and can earn them rewards and exclusive access to future events.  Leave no customer untouched – when, a significant portion of retail spending can come from loyal or transit customers, maximizing the exposure at each stage of the selling process is invaluable. That’s exactly what we did for Rock Creek, and what we will do for YOU.

FTH enabled Rock Creek to seamlessly implement an enterprise-wide loyalty and engagement program including all shopping, online and special services. The program drives significant spending, while providing segmented customer spend data necessary for positive ROI-driven decision making. In addition, the program provides the mechanism for direct communication and engagement with customers to support in-store and on-line revenue enhancement.  With the data received, we customize advertising and marketing campaigns targeted directly to your customers that will benefit from your program.

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